AG Web Services Support

Replying To or Forwarding Mail Messages

1)   To open a message, click on the address name of the message you want to open.

2)    When you read a message stored in your mailbox, you can click the "Reply" or "Reply to All" link/button. The Compose page appears and allows you to enter the text of your reply message.

3)    If you click the "Reply" link/button, the original message Reply-To header field is automatically placed into the TO: field of your reply. If the original message did not have the Reply-To header, the original message FROM: field is used.

4)    If you click the Reply All link/button, the original message Reply-To/From address is copied to the To field of the reply message. Then all addresses from the original message To fields are added to the reply To field, and all addresses from the original message Cc fields are copied to the reply Cc field.

5)    The text of the original message is formatted as a quotation and copied into the message body text area.

6)    To Reply to this message, type the message text into the message body text area, and click the "Send" button.

 7)   When you read a message stored in your mailbox, and you want to forward it to another user, you can click the Forward link/button. The Compose page appears and allows you to specify the address(es) to which the message should be forwarded and a comment that will be sent along with the body of the forwarded message.

8)    To Forward this message, type the message text into the message body text area, and click the "Send" button.

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